How do I cancel free spins?

How do I cancel free spins? Your four options

Free spins can't always be switched off with one tap, but you always have a way to decline them. Which route fits depends on whether the spins have been credited yet and whether they carry wagering.

For the wider set of bonus questions, see our casino bonus questions hub, and for deposit bonuses rather than spins, can you cancel a casino bonus.

Why people want to cancel free spins

• They'd rather play with their own money only, without bonus rules on the account.
• The spins come with wagering and they want winnings without strings.
• They want to withdraw their deposit, and worry the spins complicate it.
• They didn't mean to opt in, or the spins are on games they don't want.
• They're cutting back, and a pile of spins feels like a nudge to keep playing.

Each reason has a slightly different best answer, which the sections below cover. If the last one applies, skip to the section below on cancelling because you want to cut back.

Cancelling credited free spins step by step

1. Log in and open the bonus, rewards or promotions area where your spins are listed.
2. Look for an option such as forfeit, decline, remove or cancel next to the spins.
3. Read the warning: it should say what happens to any winnings linked to the spins.
4. Confirm, then check your balance breakdown to make sure the spins are gone and your cash is untouched.
5. If there's no option on screen, contact support by live chat or email and ask for the spins to be removed; keep the reply.
6. Take a screenshot of the updated balance for your records.

Our guide on how to opt out of bonuses has more on the opt-out and forfeit screens, and how do I contact support about a bonus lists what to include in the message.

Declining or cancelling our partners' free spins

All three spins offers we list are opt-in by action: you only get the spins if you take a step to receive them. That makes declining straightforward.

PlayOJO's help page says free spins expire after 24 hours and that its Rewards section shows the game, spin value and deadline, so check there for the exact time. Because all three offers have no wagering on spin winnings, any winnings you've already made are cash and aren't affected if you let the remaining spins lapse. See Coral free spins and Ladbrokes free spins for full terms.

Cancelling free spins with wagering: a worked example

Wagered spins are where cancelling has a real cost. Suppose 50 spins at 10p (£5 of spins) win £6, credited as bonus funds with 10x wagering, so £60 of bets are needed before the £6 becomes cash. You've staked £20 so far.

• Cancel now: the remaining bonus balance from the spins is removed, and your own cash balance stays as it is.
• Carry on: you need another £40 of eligible bets. At a 4% house edge that costs about £1.60 on average, and the £6 may shrink, grow or vanish along the way.
• Let it expire: same as cancelling, but on the casino's timetable rather than yours.

Since 19 January 2026, wagering on any bonus is capped at 10x, so the hurdle is smaller than it once was, but it's still extra play. Our free spins wagering explained page covers how these requirements are calculated.

Can I withdraw my deposit without cancelling the spins?

Your deposit is always yours to withdraw. The CMA principles that the Gambling Commission expects licensees to follow say you can take out your deposit balance at any time, even with a bonus active, and that wagering can't be applied to your own money. What may happen is that withdrawing cancels the bonus or spins automatically. Check the offer terms before you request it; our page on withdrawing your deposit with a bonus active explains the trade-off.

Can I cancel a slot's free spins round?

No. A free spins feature triggered inside a slot is part of the game round you've already paid for, and it plays out to the end. UK slot design rules since 31 October 2021 have removed autoplay and require at least 2.5 seconds per spin, so each feature spin is played one at a time. If you close the game mid-feature, the round is normally resumed or settled; see what happens if I close the game during free spins and the free spins round entry.

Stopping future free spins offers

If what you really want is to stop being sent spins at all, change your marketing settings rather than cancelling each offer. Since 1 May 2025, licensed operators must ask for your consent to marketing by product and by channel, so you can, for example, turn off casino offers by email and text while keeping account messages. Our guides to stopping bonus emails and how do I stop bonus offers show where the settings usually live, and marketing consent rules explains the regulation.

Cancelling free spins because you want to cut back

If spins are tempting you to play more than you'd like, cancelling them is a good start, and there are stronger tools too. You can set a deposit limit, take a time-out, or self-exclude from every licensed online site through GAMSTOP's free scheme (opens in a new tab). Operators must also stop marketing and new bonuses for customers showing strong signs of harm, as our page on bonuses and harm indicators explains.

The National Gambling Helpline is free and open 24/7 on 0808 8020 133, and GamCare's live chat (opens in a new tab) is another way to talk it through.

UK rules that protect you when you decline free spins

• Opt-in, not automatic. Players must opt into promotions rather than be enrolled automatically.
• No changes after opt-in. The Gambling Commission's guidance on the right to vary a promotion (opens in a new tab) says operators mustn't vary or withdraw a promotion for someone who has opted in, except to prevent fraud or similar unlawful behaviour.
• Your deposit stays yours. Un-staked deposits can't be confiscated, whatever you do with the spins.
• Clear terms. Significant terms, including expiry and how to forfeit, must be easy to find before and after you opt in.

Partner spins offers you can simply choose not to claim

If you do want spins, the offers below don't add wagering to winnings, and each one needs an action from you to receive them, so declining is easy. All are 18+ and terms apply.

• Coral: deposit (certain types excluded) and bet £10+ on slots for 100 free spins at 10p on selected games; accept within 48 hours, valid 7 days, no wagering. PayPal, Skrill, Neteller, Paysafe and prepaid card deposits, plus certain debit cards, won't qualify.
• Ladbrokes: after depositing, spend £10+ on slots for 50 free spins a day over 10 days (max 500 at 10p), claimed before 23:59 daily and valid 7 days, no wagering. Prepaid cards, PayPal, Paysafe, Neteller, Skrill and Moneybookers are excluded.
• PlayOJO: first deposit of at least £10 for 80 free spins at 10p on Big Bass Bonanza; winnings paid in cash; not available in Northern Ireland.

18+. Gambling should be entertainment that costs money, not a way to make it. Decide a budget before you play: set a budget. Free, confidential help: National Gambling Helpline 0808 8020 133.