How to opt out of casino bonuses
You never have to take a bonus. You can decline it at sign-up, cancel it later and stop the marketing altogether.
By Ryan Jessop. Last checked .
Key takeaways
- Bonuses are optional.
- Cancelling an active bonus forfeits it and its winnings.
- Marketing consent can be withdrawn at any time.
- You can ask to be excluded from promotions.
Short answer: Decline the offer at registration, or ask support to remove it. Marketing can be switched off in your account settings.
Declining a welcome bonus
- Look for a 'no bonus' option on the sign-up or deposit form.
- If the offer needs an opt-in, as at Casumo, simply do not opt in.
- If it is automatic, ask live chat to remove it before you play.
Cancelling an active bonus
You can usually forfeit a bonus from your account or through support. The bonus and any winnings from it are removed; your own deposit balance stays.
| Item | After declining | After cancelling mid-wagering |
|---|---|---|
| Your deposit | Yes | Yes |
| Winnings from your own money | Yes | Yes |
| Bonus money | Not applicable | No |
| Winnings from bonus money | Not applicable | No |
Stopping promotions
- Account settings: marketing or communication preferences.
- The unsubscribe link in any email.
- Reply STOP to texts.
- Phone notification settings for apps.
Being excluded from promotions
You can ask a casino not to offer you bonuses at all. If gambling is becoming a problem, use a time-out or self-exclusion instead: see safer gambling.
Why people opt out
To keep the whole balance free to withdraw, to play table games without restrictions, or simply to remove a reason to play more.
More bonus guides: Sticky vs non-sticky bonus, Can you withdraw a casino bonus? and Is a casino bonus worth it?.
At our five casinos
| Casino | How the offer starts | How to avoid it |
|---|---|---|
| Coral | £10 of slot bets, then accept within 48 hours | Do not accept the spins |
| Ladbrokes | £10 slot spend, daily claims | Do not claim |
| PlayOJO | Deposit via offer link | Decline when prompted, or ask support |
| Casumo | Opt-in | Do not opt in |
| 10bet | Selection at sign-up | Select no bonus if offered, or ask support |
Is there any reason to refuse wager-free spins?
Rarely. With no wagering there is no restriction on your balance, so accepting costs nothing. The reasons to pass are personal: you do not play slots, or you would rather not have a reason to open the app each day.
Opting back in
Marketing consent can be given again at any time in your account. A declined welcome bonus usually cannot be reclaimed later, because it applies to the first deposit only.
If a casino keeps offering bonuses after you have asked it not to, raise it as a complaint. Licensed operators must respect your marketing choices.
Offer terms dated 5 October 2026, from each casino's published conditions. How we check and rate. 18+. Free help: National Gambling Helpline 0808 8020 133 or safer gambling.
Frequently asked questions
Can I refuse a casino bonus?
Yes.
Can I cancel a bonus?
Yes; you lose it and its winnings.
How do I stop promotional emails?
In account settings or via unsubscribe.
Will I lose my deposit?
No.