Casino bonus glossary A–Z

Every term you meet in casino bonus terms and conditions, defined in plain English with worked pound examples.

Casino bonus glossary: the words in bonus terms, defined

This casino bonus glossary defines the words you meet in UK bonus terms, from everyday ones like wagering and expiry to the more technical vocabulary of verification, safer gambling and dispute resolution. Each entry opens with a one-sentence definition, then explains how the term works, gives an example in pounds, shows where it usually appears in a set of terms and links to related entries.

Bonus terms are often short on space, so a single word can carry a lot of meaning. ‘Sticky’ tells you whether the bonus itself can ever be withdrawn. ‘Contribution’ tells you how much of each bet counts towards wagering. ‘Max cashout’ caps what you can take out however much you win. Knowing these words before you opt in is the simplest way to avoid a surprise later.

The glossary is educational and doesn't promote offers. Definitions follow the Gambling Commission's own usage where it has one, and say so where everyday casino language differs from the official wording.

You don't need to read it from A to Z. Most people arrive with one word they've just met in a set of terms, read that entry, and follow a link or two to the words around it. The table of core terms below is the shortlist worth knowing before your first bonus.

Ten casino bonus glossary terms to know first

Core bonus terms with worked examples
TermPlain definitionExample
PlaythroughThe total you must bet before bonus winnings become withdrawable; also called wagering£20 bonus × 10 = £200 of bets
Contribution percentageThe share of each bet that counts towards wageringA £10 bet at 10% counts as £1
Sticky bonusA bonus that can be played with but never withdrawn itselfOnly winnings above the bonus amount can be cashed out
Max cashoutA cap on what can be withdrawn from bonus winningsA £1,000 cap on a balance that reached £1,400
Match percentageHow much the casino adds relative to your deposit50% of a £40 deposit = £20 bonus
Qualifying depositThe deposit that triggers an offer, often with a minimum and excluded methodsA £10 deposit by an allowed method
Coin valueThe stake per spin on free spins100 spins at 10p = £10 of spins
Validity periodHow long a bonus or spins last once creditedSpins valid for 7 days
House edgeThe long-run share of stakes a game keeps4% of £200 wagered = about £8 on average
Significant termsThe key restrictions that must be shown with an offerMinimum deposit, wagering, expiry, excluded methods

Every figure in the examples is an illustration. Averages such as the house edge describe what happens over a very large number of bets; a single session can come out well ahead or behind.

Terms A–Z

Account restriction meaningAccount restriction meaning: when a UK casino limits deposits, play, bonuses or withdrawals, common reasons,…ADR meaning for casino playersADR meaning explained: how alternative dispute resolution settles casino bonus complaints for free, the…Auto claim meaningAuto claim meaning: when a casino bonus is credited without a code or button, why UK rules still need an…Bonus abuse meaningBonus abuse meaning: what UK casino terms treat as abusing a promotion, what can happen to your winnings or…Bonus balance meaningBonus balance meaning explained: how bonus funds sit apart from your cash, which is spent first, what a…Bonus ban meaningBonus ban meaning: when a UK casino bars you from promotions, the rules that ban some offers outright, what…Bonus cap meaningBonus cap meaning: the 'up to £100' limit on a casino bonus, the deposit that reaches it, and how it differs…Bonus conversion meaningBonus conversion meaning: the point where bonus funds become withdrawable cash after wagering, conversion…Bonus forfeiture meaningBonus forfeiture meaning: when a casino removes a bonus or its winnings under the terms. Common triggers,…Bonus hunting meaningBonus hunting meaning explained: moving between UK casinos to claim welcome offers, the slot stream 'bonus…Bonus queue meaningBonus queue meaning: why only one casino bonus runs at a time, how queued bonuses wait their turn, what…Bonus restriction meaningBonus restriction meaning: max bet, eligible games, payment exclusions, expiry, max win and country rules,…Bonus round meaningBonus round meaning on UK slots: pick games, wheels, hold-and-win and free spins, how they trigger, what they…Bonus suspension meaningBonus suspension meaning: why a casino pauses an active bonus or spins, how it differs from forfeiture, what…Bonus terms version meaningBonus terms version meaning: how to tell which dated edition of an offer's T&Cs applies to you, why casinos…Bonus withdrawal meaningBonus withdrawal meaning: taking out money linked to a casino bonus. When bonus winnings become withdrawable,…Cash prize meaningCash prize meaning in UK casino promotions: real money you can withdraw with no wagering, how it differs from…Cash spins meaningCash spins meaning: casino spins whose winnings land as withdrawable cash rather than bonus funds. How they…Claim window meaningClaim window meaning: the deadline to accept or activate a casino bonus or free spins, how it differs from…Coin value meaningCoin value meaning on UK slots: how coin size and coins per line make your total stake, why free spins are…Contribution percentage meaningContribution percentage meaning: how much each bet counts towards bonus wagering on slots, tables and live…Dormant account meaningDormant account meaning: what happens to an unused casino account and its balance, when fees are allowed, the…Eligible countries meaningEligible countries meaning: the places an offer’s players must live in, why Northern Ireland is often…Expected value meaningExpected value meaning: the average result of a bet or bonus over many tries. Worked EV for UK free spins and…First deposit meaningFirst deposit meaning explained: the first payment into a casino account, why welcome offers hang on it,…Free spin credits meaningFree spin credits meaning: the spins a casino has added to your account but you haven’t played yet. How…Free spins round meaningFree spins round meaning: the in-slot feature that plays extra spins at your trigger stake, how it differs…Free spins winnings meaningFree spins winnings meaning: the money your spins return, whether it lands as cash or bonus funds, how…Game provider restriction meaningGame provider restriction meaning: when bonus terms limit or exclude a studio's slots, how it affects…Game round meaningGame round meaning: one complete play of a casino game, from stake to result. How UK rules time rounds, cap…Gross deposit meaningGross deposit meaning: the total you pay into a casino account before withdrawals, how it differs from net…High value customer meaningHigh value customer meaning: the regulator’s term for VIP players, the checks casinos must run since 31…House edge meaningHouse edge meaning: the average share of each stake a casino game keeps over time. How to work out its cost…IBAS meaning for casino bonus disputesIBAS meaning: the Independent Betting Adjudication Service, how it rules on casino bonus disputes, the…Incentive meaning in UK gamblingIncentive meaning explained: why the Gambling Commission calls bonuses and free spins incentives, the 10x…Irregular play meaningIrregular play meaning: the betting patterns UK casino terms forbid during a bonus, such as max bet breaches,…KYC meaning at online casinosKYC meaning: the know your customer checks UK casinos run on your name, address and date of birth before you…Leaderboard meaningLeaderboard meaning: the live ranking table in casino tournaments, how points are scored, what climbing it…Licensing conditions and codes of practiceLicensing conditions and codes of practice (LCCP) explained: the Gambling Commission rulebook behind UK bonus…Locked funds meaningLocked funds meaning at UK casinos: bonus money held until wagering is met, funds held during checks, and why…Low risk betting meaningLow risk betting meaning in UK casino bonus terms: hedged bets like red and black at roulette, why they are…Match percentage meaningMatch percentage meaning: how 50%, 100% and 200% deposit match bonuses are worked out, how the 'up to' cap…Matched betting meaningMatched betting meaning in plain English: backing and laying the same outcome to use a free bet, the costs…Max cashout meaningMax cashout meaning: the cap on what you can withdraw from bonus winnings, when it applies, worked £ examples…Minimum deposit meaningMinimum deposit meaning: the smallest payment a casino accepts versus the smallest that earns a bonus, with…Minimum stake meaningMinimum stake meaning: the smallest bet a game or promotion accepts, how it differs from max bet and minimum…Multi accounting meaningMulti accounting meaning in UK casino terms: why a second account breaks bonus rules, what operators do about…Net deposit meaningNet deposit meaning: what you pay into a gambling account minus what you take out, how it triggers the UK…Non sticky bonus meaningNon sticky bonus meaning: your cash is played first, so you can withdraw winnings before the bonus is used.…One offer per householdOne offer per household explained: why UK casinos limit welcome bonuses by address, device or card, how it…Parachute bonus meaningParachute bonus meaning: a bonus that only opens once your own cash is spent, so cash wins stay withdrawable.…Payout time meaningPayout time meaning explained: the approval stage plus the payment method's transfer time, partner timings…Pending bonus meaningPending bonus meaning: a bonus you've qualified for that isn't active yet, the usual causes (opt-in,…Pending withdrawal meaningPending withdrawal meaning: the stage after you ask a casino for a payout and before it is sent. Why it…Phantom bonus meaningPhantom bonus meaning: a bonus that shows in your balance but is removed when you withdraw. How it differs…Playthrough meaningPlaythrough meaning in plain English: how much you must stake before bonus winnings can be withdrawn, the UK…Prize pool meaningPrize pool meaning: the total prize fund of a casino tournament or prize drop, how it is split, cash vs bonus…Promotion meaningPromotion meaning at UK casinos: an offer that adds a bonus to your account under its own terms. Opt-in, key…Promotional restriction meaningPromotional restriction meaning: an account barred from offers, or a play rule attached to a bonus. Both…Promotions hub meaningPromotions hub meaning: the casino page or app tab listing current offers, what each tile must show under UK…Proof of address meaningProof of address meaning: the document a UK casino may ask for to confirm where you live, what counts, why it…Qualifying bet meaningQualifying bet meaning: the stake you place to trigger an offer, like £10 on slots for Coral's 100 spins, how…Qualifying deposit meaningQualifying deposit meaning: the amount, payment method, timing and opt-in that make a deposit earn a UK…Retrigger meaningRetrigger meaning on slots: landing the trigger again inside a free spins round to add spins, the common…Reverse withdrawal meaningReverse withdrawal meaning: cancelling a casino payout to put the money back into play. Why the UK banned it…RTP meaningRTP meaning: return to player is the share of total stakes a game pays back over millions of rounds. What 96%…Selected games meaningSelected games meaning in UK bonus terms: the slots where free spins or bonus funds can be used, how to find…Session meaningSession meaning in online casinos: one stretch of play from log-in to stop. UK rules on elapsed time, net…Significant terms meaningSignificant terms meaning: the key restrictions on a casino promotion that UK rules say must be shown up…Social responsibility code meaningSocial responsibility code meaning: the binding Gambling Commission provisions behind the 10x bonus cap,…Source of funds meaningSource of funds meaning: why a UK casino may ask where your deposits come from, what documents it can…Stake contribution meaningStake contribution meaning: how much of each bet counts towards bonus wagering, how mixed cash and bonus…Stake meaningStake meaning: the amount you bet on one spin, hand or round. UK slot limits of £5 and £2, bonus max bet…Sticky bonus meaningSticky bonus meaning: a casino bonus you can play with but never withdraw, as it is deducted when you cash…Turnover meaning in casinosTurnover meaning in casino terms: the total of all stakes you place, including re-staked winnings. How it…UKGC licence number meaningUKGC licence number meaning: the account number on the Gambling Commission register, how to check it, what…Validity period meaningValidity period meaning: how long free spins or bonus funds stay usable, when the clock starts, what expires…Volatility meaning in slotsVolatility meaning in slots: how widely results swing around the RTP. Low vs high variance, what it does to…Voucher code meaningVoucher code meaning at UK casinos: a promo code that claims an offer, or a prepaid code used to deposit. How…Wagering progress meaningWagering progress meaning: what the bonus tracker counts, why some bets add less, worked 10x examples from…Withdrawal limit meaningWithdrawal limit meaning: the caps on how much or how little you can take out of a casino account, what UK…

How the casino bonus glossary is organised

The cards below are grouped by where a term appears in the life of a bonus. Each group mixes common words with the less obvious ones that tend to cause disputes.

Glossary groups and what they cover
GroupTerms in this group includeStart with
ClaimingQualifying deposit and bet, first deposit, claim window, auto-claim, opt-in, voucher codeClaim window
PlayingBonus balance, locked funds, wagering progress, stake contribution, minimum stake, selected gamesBonus balance
WithdrawingBonus conversion, pending withdrawal, withdrawal limit, payout time, bonus forfeitureBonus forfeiture
ChecksKYC, proof of address, source of funds, net and gross depositKYC
Fair playIrregular play, multi-accounting, bonus abuse, one offer per householdIrregular play
Safer gamblingDeposit limit, reality check, time-out, cool-off, self-exclusion, GAMSTOPDeposit limit
Game mathsRTP, volatility, expected value, turnover, game roundRTP

Some words appear in more than one group because they matter at more than one stage. A net deposit, for example, is part of how a casino's financial checks work, but it also explains how some cashback offers measure losses. Where that happens, each entry says which sense it covers and links to the other. Words that casinos use for their own branded features, such as a named rewards scheme, are explained in general terms only, because their rules belong to the casino and can change.

Official wording and everyday casino language

Casinos, players and the regulator don't always use the same words. The Commission's glossary of terms for its consumer guidance (opens in a new tab) defines wagering requirements as any requirement to make wagers totalling a particular value before funds become withdrawable, and significant terms as the key restrictions that apply to a promotion. It also uses ‘mixed wager’ for a bet drawn from both your deposit and bonus balances.

  • ‘Bonus abuse’ is casino language. Official guidance talks instead about irregular play and prohibited types or patterns of play, which must be spelled out in the terms; see the Commission's page on promotional play restrictions (opens in a new tab).
  • ‘Affordability checks’ is a popular phrase the Commission calls inaccurate. What exists is a financial vulnerability check at £150 of net deposits in 30 days; credit-reference financial risk assessments are not live.
  • ‘Deposit limit’ now has a narrow meaning: only gross limits, which count every deposit, may use that name.
  • ‘Incentive’ is the regulator's word for what casinos call a bonus or promotion; the incentive entry explains the overlap.

Where terms are ambiguous, the Consumer Rights Act 2015 says the meaning most favourable to the consumer applies. That makes definitions more than a matter of vocabulary.

Terms whose meaning changed in 2025 and 2026

A few glossary entries describe things that work differently now. From 19 January 2026, playthrough can't exceed 10 times the bonus, so entries on wagering, sticky bonuses and expected value use 10x in their examples. The same date ended incentives that mix products, which affects how ‘welcome offer’ and ‘promotion’ are used.

  • 28 February 2025: the net deposit threshold for financial vulnerability checks fell from £500 to £150 in a rolling 30 days; see net deposit.
  • 1 May 2025: marketing consent is given per product (betting, casino, bingo) and per channel (email, SMS, phone).
  • 31 October 2025: a financial limit prompt before the first deposit made setting a limit the default.
  • 30 September 2026: casinos had until this date to offer gross deposit limits; see gross deposit.

Support terms changed too. GambleAware closed on 31 March 2026, according to trade reports, so the glossary points to the National Gambling Helpline (0808 8020 133), GamCare, GAMSTOP and NHS services instead.

How to use the glossary with a set of bonus terms

  1. Open the offer's significant terms next to this page.
  2. Underline every word you couldn't explain to someone else in one sentence.
  3. Look each one up and note the number it refers to, such as the multiple, cap or deadline.
  4. Follow the related-term links, because terms such as max cashout and sticky bonus often work together.
  5. If a term seems unfair or unclear, read the matching page in the UK casino bonus rules hub before you opt in.

For a longer walk through real wording, the bonus terms guide reads a typical set of UK terms line by line, and the casino bonus questions hub answers the practical questions that definitions raise. The ASA's guidance on promotional terms and conditions (opens in a new tab) explains what advertisers must make clear.

Frequently asked questions

What does wagering mean in casino bonus terms?

Wagering, also called playthrough, is the total amount you must bet before bonus winnings become withdrawable. It is written as a multiple of the bonus, so a £20 bonus with 10x wagering needs £200 of bets. In Great Britain the multiple can't exceed 10x, a cap in force since 19 January 2026. Your own deposit is never subject to wagering. Bets on some games may count only in part, depending on the contribution rate. The playthrough entry has more examples.

What is the difference between a sticky and non-sticky bonus?

A sticky bonus can be played with but never withdrawn itself; when you cash out, the bonus amount is removed and only winnings above it can be withdrawn. A non-sticky bonus keeps your cash and bonus separate, so you play with your own money first and the bonus only comes into play if that runs out. If you win on your cash, you can usually withdraw and walk away. The non-sticky bonus entry explains why many players prefer it.

What does max cashout mean?

Max cashout is a cap on how much you can withdraw from winnings made with a bonus, however large the balance grows. If the cap is £1,000 and wagering leaves you with £1,400, only £1,000 can be withdrawn and the rest is removed. Not every bonus has one, and no-wagering spins usually don't, but deposit matches often do. The cap must be shown as a significant term. Our fair max cashout question discusses typical figures.

What is a contribution percentage?

A contribution percentage is the share of each bet that counts towards wagering. Slots commonly count at 100%, while table games, live casino and some other games may count at a lower rate or not at all. If blackjack contributes 10%, a £10 hand counts as £1 towards your wagering total, so clearing the same requirement takes ten times as much play. Each casino sets its own rates in the bonus terms. See our game weighting guide for worked examples.

What is the difference between RTP and house edge?

They are two sides of the same figure. RTP, or return to player, is the share of all money staked that a game pays back over the long run; house edge is the share it keeps. A slot with a 96% RTP has a 4% house edge, so across very large numbers of spins it keeps about £4 of every £100 staked. Neither predicts a single session, which can vary widely. Casinos may run different RTP versions of one game, so check the help screen.

What does KYC mean for a casino bonus?

KYC stands for know your customer: the checks a casino runs to confirm your name, address and date of birth. In Great Britain they must be completed before you can deposit or gamble, including with a bonus, a rule in force since May 2019. Most checks happen automatically using databases; you may be asked for documents if they don't match. A casino can't use a withdrawal request to ask for ID it could have asked for earlier. Our KYC entry explains the documents usually requested.

Is bonus abuse an official term?

No. ‘Bonus abuse’ is casino and industry language. Gambling Commission guidance talks about irregular play and prohibited types or patterns of play, and it says casinos must spell those out clearly in their terms in advance. A casino can't keep sole discretion to decide after the event what counts as a breach. Common examples in terms include opening multiple accounts or using someone else's details, both of which void winnings. The bonus abuse entry covers how casinos define it.

What does validity period mean compared with claim window?

The claim window is how long you have to accept an offer once it becomes available, such as 48 hours. The validity period is how long the bonus or spins last once accepted, such as seven days. Miss the claim window and the offer lapses; miss the validity period and any unused spins or unfinished bonus funds are removed. Both are significant terms and should be shown with the offer. Our bonus expiry guide explains common time limits.

Where can I find the official definitions of bonus terms?

The Gambling Commission publishes a glossary alongside its guidance on fair and transparent terms, which defines wagering requirements, significant terms, play restrictions and mixed wagers. The ASA and CAP publish guidance on what promotions must make clear, and the Consumer Rights Act 2015 sets the fairness test for terms. Casinos also define their own words in their general terms. Our entries follow official usage where it exists. The significant terms entry is a good example of how the two fit together.

18+ only. Please gamble responsibly.

Gambling can be addictive. Free, confidential help is available 24 hours a day from the National Gambling Helpline on 0808 8020 133. Visit GamCare.org.uk and GamCare, or block yourself from all UK-licensed gambling sites with GAMSTOP.

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