Comp points explained

What comp points are

‘Comp’ is short for complimentary. Comp points (also called loyalty points, player points or reward points) are credits a casino adds to your account in proportion to the real money you stake. Once you have enough, you exchange them for something: cash, bonus funds, spins or entry to a prize draw. They are the most basic form of loyalty bonus and sit with other existing-customer rewards in our bonus types guide.

The idea comes from land-based casinos, where regular customers were rewarded with complimentary drinks, meals or rooms based on how much they played. Online, the same logic is turned into a points rate, so the reward follows your turnover, the total amount you stake, rather than whether you win or lose. That makes comp points different from cashback, which pays only on losses.

Comp points at our partner casinos

In the details we checked on 5 October 2026, none of Coral, Ladbrokes, PlayOJO, Casumo or 10bet published a classic comp points scheme with a fixed earn rate and conversion table. Loyalty features change over time and are often explained only inside your account, so check each casino’s promotions or rewards page before relying on any scheme.

PlayOJO’s model is the closest. The operator describes OJOplus as money back on every game played, with no wagering, collected from a separate balance; we don’t quote a rate because PlayOJO sets it by game. Its help centre (opens in a new tab) also describes OJO Levels, which only go up, though not every level carries a reward, daily Kickers, and an invitation-only OJO Club with an assigned manager. Our guide to how OJOplus works explains it in detail. For the other partners, see their VIP pages, such as the Coral VIP page, and check the site for current schemes.

All offers and schemes mentioned here are for adults aged 18 or over, and terms apply. PlayOJO’s welcome offer excludes Northern Ireland.

How comp points are earned and redeemed

Every comp points scheme has two rates: how many points you earn per pound staked, and how many points you need for each pound of reward. Many also earn at different speeds on different games, because the casino’s average margin varies by game. The table shows an illustrative scheme, not any casino’s terms.

Redemption usually happens in the account’s rewards area. Some schemes convert automatically once you pass a threshold; others ask you to choose a reward. Points converted into cash go straight to your real-money balance. Points converted into bonus funds go to your bonus balance and may carry wagering. Our page on bonus funds and cash explains why that difference matters.

What comp points are worth: the return rate in pounds

The quickest way to value comp points is to turn them into a percentage of stake. In the illustrative slots rate above, £10 staked earns 1 point and 100 points is £1, so each £1,000 staked earns £1. That is a 0.1% return on turnover. Compare it with the average cost of the same play at a 4% house edge: £40.

Whatever the scale, the points return a small slice of what the play costs on average. A scheme would need to pay many times more before it mattered, and no reputable scheme does. That is why comp points should never be a reason to stake more: £20 of points on £20,000 of turnover sits next to an average cost of £800. Our guide to the expected value of a casino bonus uses the same method for other offers.

How to work out a comp points scheme’s real value

1. Find the earn rate for the games you actually play, in points per pound staked.
2. Find the conversion rate: how many points make £1 of cash, or £1 of bonus funds.
3. Divide to get the return on stake. For example, 1 point per £10 and 100 points per £1 gives £1 per £1,000, or 0.1%.
4. Check whether converted points are cash or bonus funds; if bonus funds, multiply by the wagering and the house edge to estimate the cost of clearing them.
5. Check expiry: points that lapse after a set period of inactivity are worth nothing if you don’t reach the threshold.
6. Compare the result with the house edge of your games. If the points return 0.1% and the game costs 4%, the scheme changes very little.

Comp points terms: expiry, conversion and wagering

Comp points schemes tend to have short headline terms and long detail. These are the lines to find:

• Earn rate by game, including which games earn nothing.
• Whether bonus-funded play earns points; many schemes count only real-money stakes.
• Conversion rate and minimum redemption, for example 1,000 points before any exchange.
• Form of reward: cash, bonus funds, spins or prize draw entries.
• Wagering on converted bonus funds, which can’t exceed 10x since 19 January 2026.
• Points expiry, and whether inactivity resets your balance.
• Tier rules: whether levels can fall, and what each one adds.
• The casino’s right to change the scheme, and how much notice it gives.

Commission guidance says material changes to terms must be notified before they take effect, and a promotion can’t be varied for someone already opted in except to prevent fraud. For a rolling points scheme, that makes the notice period worth checking. Our bonus terms guide explains how to read these lines.

Comp points, loyalty levels and VIP schemes

Many casinos layer levels or tiers on top of points: the more you stake, the higher the tier and the better the earn or conversion rate. At the top, an invitation-only VIP scheme may replace points with personal rewards. That top end is tightly regulated. Since 31 October 2020, under rules the Commission described when it set out to stamp out irresponsible VIP practices (opens in a new tab), operators must confirm that a customer’s spending is affordable and sustainable, check for signs of harm or vulnerability, and hold up-to-date identity, occupation and source-of-funds evidence before treating anyone as a VIP. A senior licensed manager must oversee each scheme.

Tiered rewards that grow with stake raise the obvious question of whether they encourage people to stake more to climb. That is one reason the rules focus on checking customers rather than on the rewards themselves. Our comparison of loyalty and VIP schemes and the page on VIP scheme rules cover both in more depth.

Comp points vs cashback vs OJOplus

Points schemes are one of three common ways casinos return a little to regular players. They differ in what triggers the payment and how quickly you can use it.

None of the three removes the house edge. Each returns a small share of what play costs on average. For detailed comparisons see OJOplus vs cashback and our page on cashback with no wagering.

UK rules that apply to comp points in 2026

Comp points fall squarely within the Gambling Commission’s rewards and bonuses code. LCCP social responsibility code 5.1.1 (opens in a new tab) applies to any incentive or reward scheme under which a customer may receive money, goods, services or any other advantage. In the version in force since 19 January 2026, operators must set out clear, transparent, fair and readily accessible terms, and must not:

• apply wagering above 10 times on bonus funds, including bonus funds from converted points (see the 10x wagering cap);
• include more than one type of gambling product in an incentive;
• alter or increase the reward if the qualifying activity or spend is reached in a shorter time than the whole period the benefit is offered over.

The last of these is relevant to points promotions. A scheme can pay points in proportion to stake, but a ‘double points if you stake £500 in the first hour’ style boost looks hard to square with the rule; our page on time-based incentive rules explains the provision. Separately, marketing and new bonus take-up must stop for customers showing strong indicators of harm, which in practice can mean points promotions stop too.

Keeping comp points from steering your play

Points are designed to reward volume, so they can quietly encourage more volume. Watch for staking more to reach a redemption threshold, playing a game you don’t enjoy because it earns faster, or logging in to stop points expiring. Each is the scheme setting the pace rather than you. A deposit limit and a reality check keep spending and time in view whatever the points balance says.

If gambling no longer feels like a choice, the National Gambling Helpline on 0808 8020 133 is free and open 24 hours a day, run by GamCare. GAMSTOP blocks UK-licensed gambling sites, and our guide to bonuses and gambling harm explains when casinos must stop offering rewards.

Where comp points fit with our partner offers

If you want a reward that comes back as you play, PlayOJO is the closest of our partners. Its OJOplus feature pays money back on every game played with no wagering, and new UK customers (excluding Northern Ireland) aged 18 or over get 80 spins on Big Bass Bonanza at 10p, £8 of spins, on a first deposit of at least £10, with winnings paid in cash and no wagering. The welcome offer can’t be combined with other offers and is available only through the designated offer link. See our PlayOJO casino bonus review.

Coral and Ladbrokes don’t publish a comp points scheme in the details we checked, but their welcome offers are clear-cut. Coral (1 October 2026 to 1 February 2027): deposit (certain types excluded) and bet £10 or more on slots for 100 spins at 10p (£10 of spins) on selected games, 48 hours to accept, valid 7 days, no wagering on spin winnings; Neteller, PayPal, Paysafe, Skrill, prepaid cards and certain debit cards don’t qualify. Ladbrokes: deposit and spend £10 or more on slots for 50 spins a day over 10 days (up to 500, £50 at face value), 10p each on selected games, claimed before 23:59 each day, valid 7 days, no wagering; prepaid cards, PayPal, Paysafe, Neteller, Skrill and Moneybookers deposits don’t qualify. Both are run by LC International Limited. All are 18+ with terms applying, and no reward scheme changes the house edge.

18+. Gambling should be entertainment that costs money, not a way to make it. Decide a budget before you play: set a budget. Free, confidential help: National Gambling Helpline 0808 8020 133.